The Median IT Project Comes In On Budget
The real economics of software projects: why the median project lands on budget, where the catastrophic risk actually lives, and which widely-quoted cost statistics have no source at all.
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Built for the real world.
Technology is only valuable when it works in the real world. We share practical insights from designing and delivering software, AI, automation and digital infrastructure for businesses and institutions — covering the decisions, risks, costs, security considerations and implementation challenges that determine real-world outcomes.
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Everyone Bought AI. Almost Nobody Bought Results.
Nine in ten organisations now use AI — yet only about 6% report significant earnings impact from it, and while 64% of OECD countries run generative AI, fewer than a third measure whether it worked. Here is what separates the two groups, and how Kaizen Spark Tech builds for the second one.
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What the WhatsApp Business API actually costs to run
Per-message pricing, template categories, BSP markup and the line items most WhatsApp quotes leave out. Written for people budgeting a build, not buying a demo.
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Razorpay reconciliation without the spreadsheet
One bank credit, hundreds of orders, fees and refunds inside it. How to reconcile Razorpay settlements automatically and surface the exceptions.
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What we put in a handover pack
Architecture notes, environment setup, runbooks and secret rotation. The test: can an engineer who never worked on the project operate it without a meeting?
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When automation is the wrong answer
Automation multiplies whatever it is pointed at. Three situations where we tell clients to fix the process first and quote for less work than they asked for.
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Google Apps Script is not a toy
Treated as a real platform — version control, error handling, quota awareness — Apps Script carries more production load than people expect. And where it stops.
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Map the process before you quote it
An estimate produced before anyone has watched the work happen is a guess with a budget attached. What discovery contains, and why it makes the build cheaper.
Read the piece →Publishing schedule: pieces go up as the work that prompted them finishes, rather than to a content calendar. Anything marked in review is written and being checked for accuracy before it goes out. If a topic here would help a decision you are making now, ask us and we will send the notes early.
Written by the people doing the workNot a content team. Each piece comes out of an engagement that prompted it.
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