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Custom Software · AI Solutions · IT Services

The system your team
stops retyping into.

We build custom software, integrations and automation for operators running 20–500 people — manufacturing and logistics, schools and training institutions, retail, scrap and recycling, coaching businesses. Usually because the same figures are being typed into three systems by three people.

Written scope before any code. Documented handover. IP transferred to you on final payment.

Tell us where the hours go See what we have built
Custom softwareAI & MLWorkflow automationWhatsApp API botsDashboards & internal toolsCRM & ERPCloud & dataE-commerceAPIs & integrationsGoogle Apps ScriptRazorpay & UPICustom softwareAI & MLWorkflow automationWhatsApp API botsDashboards & internal toolsCRM & ERPCloud & dataE-commerceAPIs & integrationsGoogle Apps ScriptRazorpay & UPI
50+
Companies served
20
Systems delivered
8
Markets served
29
In-house products
2024
Founded in Tamil Nadu
  • Written scope firstOut-of-scope agreed before code.
  • NDA as standardWe sign yours, not ours.
  • IP transfers to youOwnership on final payment.
  • Documented handoverRunbooks ship with the build.
01 — The problem

Off-the-shelf software makes your business fit the tool.

Most operations end up running on a patchwork: a CRM used as a database, a spreadsheet nobody dares change, three systems that don't speak, and a person whose actual job is retyping between them. It works — until volume arrives. Then the patchwork is the ceiling.

01

Work that only moves by hand

Data re-keyed between systems, approvals chased over email, reports rebuilt from scratch every month. Effort scales with volume because nothing runs end to end.

02

No single source of truth

Finance, operations and the customer-facing team each hold a different version of the same number. Decisions get made on whichever sheet is open.

03

Software that can't be changed

An inherited system with no documentation, no tests, and nobody left who wrote it. Every change carries risk, so changes stop being made.

One document

The service catalog.

Fourteen pages covering what we build, how an engagement runs, and what comes as standard rather than as an extra. Written to be read before a call, not during one.

What is in it

  • Custom software, AI and automation, dashboards, web and e-commerce, consulting — what each line actually covers
  • The seven-step delivery sequence, from understanding the process to improving it after launch
  • The technology we build on, and why each choice is made
  • What ships with every build: written scope, runbooks, architecture notes, IP transfer
  • Both offices, both contact routes, and how quickly you hear back

Prefer not to give an email address? Everything in the catalog is already on this page. The PDF exists because it is easier to forward to a colleague than a link to a long page.

Inside the catalog

Page 1 of the KaizenSpark Tech service catalog
Cover
Page 2 of the KaizenSpark Tech service catalog
About the company
Page 3 of the KaizenSpark Tech service catalog
What we build
Page 4 of the KaizenSpark Tech service catalog
How we deliver

Get the catalog

PDF · 14 pages · 3.3 MB

We will email you occasionally about what we are building. One line in any reply stops it, and we do not pass your address on. Nobody will phone you because you downloaded a PDF.

02 — What we build

Six problems we get called about.

Kept in a single team, because most of what we are asked to build sits across several of these at once — and the handover between two vendors is usually where the process breaks.

Most requestedSVC / 01

Web & App Development

Changing one price or one page takes a week and a developer. We build marketing sites, web applications and mobile builds that stay cheap to change after launch.

Next.jsReactExpoTauriElectron
SVC / 02

Custom Software

The CRM is being used as a database and the real process lives in a spreadsheet beside it. We build CRM, ERP, billing and SaaS around the workflow you actually run, not around someone else’s product.

CRM & ERPSaaSBillingAPIs
TrendingSVC / 03

AI & Automation

The same figures get re-keyed between systems and approvals get chased over email. We automate the repetitive steps with n8n, LLM agents, the WhatsApp Business API and Apps Script — then measure the hours returned.

n8nLLM agentsWhatsApp APIApps Script
SVC / 04

E-commerce Solutions

Orders, stock and payments each live somewhere different, and someone reconciles them by hand every evening. We build the storefront and the operational system behind it so they stay in step.

RazorpayUPICustom checkoutInventory
SVC / 05

Dashboards & Internal Tools

Finance, operations and the client-facing team each quote a different number for the same thing. We build the reporting layer on operational data, for the point where a spreadsheet stops carrying the operation.

Admin panelsBI dashboardsData pipelines
SVC / 06

Design & Digital Growth

The product works and nobody can find it — or it looks like six people built it. We do UI/UX and brand, plus the search, paid and content system that puts it in front of people.

FigmaDesign systemsSEOPaid media
Full service detail →
03 — Stack

The tools we actually build on.

Chosen because we maintain them in production ourselves, not because they trended this quarter.

Next.jsReactTypeScriptNode.jsPythonTailwind CSSFigmaFramerVercelCloudflareAWSDockerNext.jsReactTypeScriptNode.jsPythonTailwind CSSFigmaFramerVercelCloudflareAWSDocker
n8nOpenAILangChainWhatsApp Business APIGoogle Apps ScriptRazorpayPostgreSQLMongoDBRedisExpoTauriElectronn8nOpenAILangChainWhatsApp Business APIGoogle Apps ScriptRazorpayPostgreSQLMongoDBRedisExpoTauriElectron
05 — Why us

Built for how your operation actually runs.

Payment rails, tax-aware reporting and the messaging channels your customers actually answer are configured for your market, not retrofitted from a template. We run the same stack in production on our own products, so the tools we recommend are ones we already maintain.

Start a projectSee our products
Built on our own stackThe tools we recommend are the ones we already run in production.
01

Built around your market

Payment rails, tax-aware reporting and the messaging channel your customers actually answer, configured for the market you sell into rather than retrofitted from a template.

02

Automation specialists, not generalists

Deep, repeated work in Google Workspace and Apps Script, Razorpay, and the WhatsApp Business API — the integrations operations actually run on.

03

The scoper builds it

The engineer who scoped your project writes it, and the person answering your question has read the code — a discipline we intend to keep as we scale.

06 — How we deliver

A sequence you can hold us to.

The same five stages on every engagement, whether the brief is a platform, an integration or an automation. Nothing here is invented for a sales conversation.

  1. 01

    Trace

    We follow the work as it runs today and write it down — where the hours go, where data is re-keyed, where errors enter.

  2. 02

    Scope

    Deliverables, integration points, phases and an explicit out-of-scope list, agreed in writing before any code exists.

  3. 03

    Build

    Working software in reviewable increments, with a running environment you can open at any point during the build.

  4. 04

    Measure

    Type checks, automated tests and a manual pass on the paths that matter. Releases are instrumented and reversible by design.

  5. 05

    Improve

    Architecture notes and runbooks ship with the build, then we keep reading the numbers with you and tightening the system.

Read the method in fullGovernance & security
Global presence

From Chennai, to the world.

We build from Chennai and Chidambaram and work across time zones. Remote-first and asynchronous by default, with the working-hour overlap agreed per engagement rather than assumed.

Chennai & Chidambaram, India — HQ

Markets we serve

  • IndiaHome market
  • United StatesNorth America
  • United Arab EmiratesMiddle East
  • Saudi ArabiaMiddle East
  • SingaporeAsia-Pacific
  • United KingdomEurope
  • AustraliaAsia-Pacific
  • CanadaNorth America
8
Markets servedIndia plus seven international markets
IST
Working hoursMon–Fri 9:00–18:30, overlap agreed per engagement
100%
Remote-readyAsynchronous by default, decisions written down

Rotating view — markers show the markets listed alongside.

Inside KaizenSpark

The team behind the builds.

Engineers and designers working out of Chennai and Chidambaram, Tamil Nadu.

Working sessionsShort cycles, demos at the end of each.
Review and pairingEvery change reviewed before it merges.
The floorDelivery and training run side by side.
Existing clients

Your project, on a page you can open any time.

Status, milestones, invoices and documents for every system we run for you.

Client login →

Tell us where the hours go.

Describe the process that costs you most and we will tell you what it would take to fix — including when the answer is that software is not the right lever.

Start a projectMessage us on WhatsApp
Considering a build? Describe the process and we will come back with a scope and a cost range — including if our view is that software is not the right answer. Get a range Message on WhatsApp