Requirements session
We map how you sell today, including the parts that only live in someone's head. The configuration follows this, not a template.
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CRM setup and sales pipelineMost CRMs fail for the
same boring reason.
Nobody updates them. Not because the software is bad, but because it was configured around the product's idea of a sales process instead of yours, so every entry is extra work with no return. This sets one up around how your team already sells — and trains them on it, which is the step that usually gets dropped.
From ₹59,000 for the scope below.
The package
What you get
01
02
Pipeline and fields
Stages that match your real process, and only the fields someone will actually fill in. Every extra field is a reason not to use the system.
03
Lead capture and assignment
Enquiries arriving from your site, email or phone land in the CRM with an owner attached, instead of in a shared inbox.
04
Follow-up and notifications
Tasks and reminders so a deal cannot sit untouched because the person who owned it was on leave.
05
A dashboard you trust
Pipeline value, stage ageing and what needs attention this week — built on the records, so the number on screen is the number in the system.
06
Training, not a handover PDF
A working session with the people who have to use it. This is the step that decides whether the project succeeds.
About the price. The figure above buys the scope listed, at that price, with the exclusions stated. Anything outside it is quoted after discovery rather than estimated in advance — which is how we price everything else, and why there is no rate card on the pricing page. Taxes are shown separately. Third-party costs such as hosting, licences and API fees are billed at cost or paid on your own accounts.
Boundaries
What is not included
CRM subscription fees
Your licence, on your account, billed by the vendor to you.
Complex data migration
Moving years of history from an old system is its own project with its own risks. Quoted separately once we have seen the data.
Custom development
Bespoke modules and deep API work beyond the standard configuration.
Ongoing administration
Available as a support arrangement. Not assumed.
Marketing automation campaigns
Sequences, content and campaign management are separate work.
Making people use it
We can make it worth using. Whether it is used is a management decision and we will be straight with you about that.
Honest qualification
When this is the wrong purchase
Two situations where we would tell you not to buy it.
Nobody internally will own it. A CRM with no owner is abandoned within a quarter. If there is no named person whose job includes keeping it current, fixing that comes before any configuration.
There is no repeatable sales process yet. If every deal is handled differently, a CRM will record the chaos rather than reduce it. A short process-mapping engagement is the cheaper first step, and we will suggest it instead.
Questions
Before you enquire
Which CRM do you work with?
We work with the mainstream platforms and will recommend based on your team size, budget and what you already pay for. If you already have a licence, using it properly is almost always cheaper than switching.
We already bought a CRM and nobody uses it. Can you fix that?
That is the most common version of this project. The licence cost is already sunk, so the work is configuration, cleanup and adoption rather than a new purchase. Often the fastest visible win available.
Can you move our existing contacts in?
Straightforward exports, yes, as part of the package. Years of messy history across several systems is a separate migration project — we will look at the data before quoting rather than guessing.
Will it connect to our website and WhatsApp?
Website enquiry capture is in scope. WhatsApp Business and deeper integrations are separate work with their own platform fees, which stay on your accounts.
Do you work with clients outside India?
Yes. We invoice in Indian rupees and will set out the payment route before you commit. Time-zone overlap for training sessions is agreed at scoping.
Start here
Tell us what you need
Tell us what breaks today. We answer within one working day, usually with questions rather than a quote.
Prefer to talk?
Prefer email?
officials@kaizensparktech.com
A person reads that inbox.
Outside India?
We work with clients overseas and invoice in Indian rupees. Ask and we will set out the payment route before you commit.