Proof of delivery comes back by hand
Paper returns with the driver, days later, and invoicing waits for it.
Home Industries Logistics and fleet management software
LogisticsLogistics and fleet management software
Consignments, trips, proof of delivery and billing on one record.
KaizenSpark Tech builds logistics and fleet systems — consignment booking, trip and vehicle assignment, delivery status, proof of delivery capture, fuel and maintenance logs, and the billing that depends on them — for operators whose invoicing waits on paperwork coming back from the road.
What this page is. Described from the problems operators in this sector actually bring us, and from systems we have built for them. Clients are withheld under confidentiality, so what follows covers the problem, the solution and the capability rather than the customer. More of our work is on our solutions.
Who it is for
Does this sound like your operation?
A transporter, distributor or delivery operation where proof of delivery arrives days after the delivery and billing waits for it.
What it looks like
Kaizen Logistics, the product behind this.
The same system, shown as it would be configured for this sector. An illustration, not a screenshot.
logistics.kaizensparktech.com/dashboard
Kaizen Logistics
DashboardConsignmentsTripsVehiclesDriversBillingReports
Billing waits for
the POD.
the POD.
Logistics
Consignments, trips and proof of delivery on one record
This monthKL
In transit142consignments
Delivered today87POD captured
Delayed9past promised
Unbilled trips23awaiting POD
Despatch and delivery
By week, last eight weeks
Delayed
Longest overdue first
| Item | Stage |
|---|---|
| CN-8841 · 2 days | hold |
| CN-8836 · 1 day | hold |
| CN-8850 · POD | wait |
| CN-8829 · delivered | ok |
| CN-8824 · delivered | ok |
Interface illustration, drawn with this site’s own design tokens. Sample figures, not a running system.
The problem
What usually brings someone to us.
01
02
Delivery status is a phone call
Customers ring to ask, and someone rings the driver to find out.
03
Trips and vehicles are assigned on a whiteboard
Utilisation is not measured, so neither is the cost of an idle vehicle.
04
Fuel and maintenance live in separate books
Cost per vehicle per kilometre is assembled manually, if at all.
05
Document expiry is noticed late
Insurance, permit and fitness dates are tracked in somebody’s calendar.
06
Billing lags delivery
Cash collection is delayed by an administrative gap, not a customer dispute.
What we build
What the system would cover.
01
Consignment booking
One record from booking to delivery, with the status visible to whoever asks.
02
Trip and vehicle assignment
Which vehicle, which driver, which route, and what it is carrying.
03
Proof of delivery
Captured at the point of delivery on a phone, attached to the consignment.
04
Fuel and maintenance
Per vehicle, against distance, so cost per kilometre is a number.
05
Document tracking
Insurance, permit and fitness expiry surfaced before they lapse.
06
Billing
Raised from the delivered consignment rather than from a returned paper file.
Integrations
What it would connect to.
GPS and telematics providers where you already use one, mapping services for route and distance, accounting software for invoicing, and SMS or WhatsApp for delivery notifications. Telematics integration depends on your provider’s API.
How a build runs
The same five stages, whatever the sector.
01
Trace
We follow the work as it runs today and write it down — where the hours go, where data is re-keyed, where errors enter.
02
Scope
Deliverables, integration points, phases and an explicit out-of-scope list, agreed in writing before any code exists.
03
Build
Working software in reviewable increments, with a running environment you can open at any point during the build.
04
Measure
Type checks, automated tests and a manual pass on the paths that matter.
05
Improve
Architecture notes and runbooks ship with the build, then we keep reading the numbers with you.
06
What comes as standard
Written scope, documented handover, and IP transferred to you on final payment. Not extras.
Questions
What people ask before commissioning this.
Can drivers capture proof of delivery on a basic phone?
That is the constraint worth designing for. A signature and a photo on a cheap Android handset, working offline and syncing later, covers most operations.
Do you build vehicle tracking?
We integrate with the telematics provider you already pay for rather than rebuilding it. Duplicating a working GPS platform is rarely the cheapest answer.
Can customers check status themselves?
Yes, a tracking view against the consignment number. It usually removes a large share of the calls your office currently takes.
How does this reduce the billing delay?
By making the proof of delivery arrive electronically at the moment of delivery, so the invoice no longer waits for paper to travel back.
Related
Where to look next.
Start here
Describe the process that costs you most.
We will come back with a scope and a cost range — including if our view is that software is not the right lever.