Refer a client

Know a business drowning
in manual work?

You probably do. The accountant re-keying the same invoice into three systems. The distributor running on a spreadsheet nobody dares touch. Introduce them, and we take it from there — scoping, quoting, building and supporting — while you stay in the loop and get paid for the introduction.

How it works

Four steps, and only the first one is yours

No agreement to sign, no portal to learn, no quota. You make one introduction and we do the rest.

STEP 01

You introduce them

An email, a WhatsApp message, or the form at the bottom of this page. Tell us who they are and what is going wrong for them. Please only send someone's contact details when they are happy to hear from us — a name and a company is enough to start if they are not ready for that yet.

STEP 02

We qualify it within two working days

A short conversation to find out whether software is actually the answer. Sometimes it is not, and we will say so to them and to you. We would rather return an introduction than sell a system that does not fix the problem.

STEP 03

We agree your fee, in writing, before anything is signed

Every introduction is different in size and in how much work you did to make it happen, so the fee is agreed with you per referral rather than fixed by a published rate. It is confirmed in writing before the client signs anything, so you are never guessing at the end.

STEP 04

You are told what happened either way

Won, lost or parked, you hear the outcome. If it converts, the fee is paid after the client's first payment clears. If it does not, you find out why, which is usually more useful than the fee would have been.

Good referrals

What a strong introduction looks like

You do not need to diagnose anything. If a business you know shows one of these, it is worth sending over.

The same data typed twice

An order arrives by email, gets typed into a spreadsheet, then typed again into accounting software. Every re-keying is an hour lost and an error waiting.

Growing faster than the process

What worked at eight people is breaking at twenty-five. Nobody has time to fix it because everybody is busy doing the thing that needs fixing.

A system that failed them

They bought software, it was implemented badly, and now half the team quietly works around it. These are difficult, honest projects and we are glad to take them.

The business runs on WhatsApp

Orders, approvals and complaints all arrive in one thread. It works until somebody scrolls past a message worth a hundred thousand rupees.

Reporting takes days

The owner asks a simple question and somebody spends two days in spreadsheets to answer it, by which point the answer has changed.

One person holds it all

There is a single person who knows how everything works, and the business stops when they take leave. That is a risk, not a process.

What we cannot use: a scraped list, a name without context, or somebody who has not agreed to be contacted. Cold lists waste your credibility and ours, and sharing personal contact details without consent creates a problem for you, not just for us.

The fee

Why there is no published rate

Agreed per introduction, in writing
A three-line email pointing us at a friend is not the same amount of work as bringing us into a procurement process and staying in the room. A single published percentage would either underpay the second or overpay the first. So we agree the fee with you before the client signs, and we put it in writing.
Paid once the client's first payment clears
Not on signature, not on promise. When the money is actually in, yours goes out. If the engagement is phased, we tell you at the point of agreement which phase triggers payment.
You are never chasing us for an answer
You hear the outcome whether it converts or not, with a reason. Silence is how referral schemes lose the people who feed them.
No target, no quota, no exclusivity
Refer one business in your life or one a month. There is nothing to maintain and nothing that lapses, and nothing stops you referring the same client to somebody else too.
Our side of it

What we promise the person you introduce

You are lending us your credibility. These are the rules that protect it.

We tell them the truth about whether they need us
If the fix is a process change or a cheaper off-the-shelf tool, that is what we will say. You will never be the person who sent them to a firm that sold them something they did not need.
One conversation, not a sequence
They are not entering a nurture campaign. We speak to them, and if the timing is wrong we leave them alone until they come back.
Their details are used for this and nothing else
Not added to a marketing list, not passed on, not sold. If they ask us to delete everything we hold on them, we do it and confirm it.
You are credited, openly
We tell them you introduced us, unless you ask us not to. Referral arrangements that stay hidden from the client tend to become awkward exactly when the project gets hard.
Make the introduction

Send it over

Two minutes. We come back to you within two working days with whether it is worth pursuing and what your fee would be.

Please only include someone else's contact details where they are happy to be contacted. Details you send are used to follow up this introduction and nothing else.

A full cohort gathered in the KaizenSpark training lab
The people behind the introductionWhoever you send us meets the team that will actually do the work.

Would rather do more than introduce?

Referral is the lightest of five ways to work with us. If you want to sell under your own brand, or bring us in behind your agency, those routes are set out in full.